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Sunstrum Hanel associates and partners have the
deep skills and expertise required to take your organisation to the next
level of sustained business performance:
Corporate Partners:
-
Diligens
Inc., a leader in Operations Oriented IT solutions including ERP
for small-medium sized enterprises
- Maskery
,
ease of use experts. Everyone has heard of easy to use products.
What
does it mean for the user or for the development organization? For the
development organization, product ease of use actually translates into
reduced: support costs 'no fault found' returns warranty costs …and
increased customer satisfaction.
For the user, it means being able to complete their task successfully,
efficiently, safely, and reliably. For some products, users should be
able to do this without training. Ease of use can also translate into
quicker, simpler installation and reduced training costs for customers
or vendor organizations.
-
ServiceVantage:
The importance of service is
clear. In today’s market climate, small
to mid-size technology companies must strengthen their support and services
effectiveness in order to compete, grow and be relevant.
ServiceVantage helps technology companies
develop and execute strategic support and services initiatives that are
repeatable, scaleable, and offers the breadth of solutions necessary to
maximizes overall revenue potential while fostering a strong, loyal client
base.
ServiceVantage
will transition you
from a technology vendor into a trusted technology advisor to your customers and
allow you to generate on-going revenue and profits well beyond the first sale.

Quality and Reliability
Associates:
- Certified hardware and software reliability engineers with long experience
in Failure Modes, Effects & Criticality Analysis, Fault Tree Analysis,
Uncertainty & Risk Reduction, BoM-based reliability and reliability
budgeting.
- Quality professionals with certifications in quality engineering,
software quality engineering & quality auditing and proven expertise
in quality system development, business process improvement, process
mapping, ISO 9000 services, gap analysis and Quality Function Deployment.
Operations Associates:
- Associates with refined skills in statistical methods and data analysis,
DOE, manufacturing sensitivity analysis, wafer fabrication technologies
& operations, process control and capability analysis (Cpk).
- Seasoned operations professionals developing flexible, responsive
manufacturing infrastructures drawing upon the synergy of real business
processes, ERP systems, quality systems and continuous improvement strategies.
- Supply Chain Management leaders skilled in project management, strategic
sourcing, negotiation, business analysis, E-procurement and ERP implementation
with a broad range of experience in small technology companies, large
multinationals, government agencies etc.
Business Development and
Marketing Professionals:
- Opportunity validation and quantification supported by full business
case and financials, including articulation of the business value proposition,
market research and sales forecasting.
- Competitive analysis and go to market strategy development.
Business development with proven lead customer engagement, including
identification, cold calling, meeting coordination, persuasion and capture
process.
Business Performance:
- Associates with many years of experience in metrics and measurement
systems, accounting structures, organizational design, customer service
planning, human resources management and Information technology can
ensure that your evolving business does so as a linked system.
Several of our associates prepare course work for,
and teach at, some of North Americas leading universities, thus
enabling Sunstrum Hanel to deliver on our promise of transferring key
skills to your organisation. The Sunstrum Hanel management
team and network of associates have the deep skills and expertise
to do the work that needs to be done, when it needs to be done
always
with a view to making your company greater than the sum of it parts!
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